FCS Hospitality Solutions

2D Floor Plan Layout

View pending jobs by clicking on the map's respective pins. 

Customizable Dashboard

Key performance indicators (KPI), metrics, and key data points are tracked, analyzed, and shown in real time, with customizable views for each user. 

Docker Deployment

Simple installation, quick and easy deployment. 

Escalation Rules

Automatic escalation to ensure that tasks are completed on schedule. 

Free Trial

Try free, no-obligation access for 30 days. 

Multi-Property Management

Oversee up to 10 properties from a single account. 

Secure Single Sign-on

Access the different modules with a single login and password. 

Support up to 16 Languages

Bahasa Indonesia, Burmese, English, French, Hindi, Japanese, Korean, Malay, Russian, Simplified Chinese, Spanish, Tamil, Thai, Traditional Chinese, Turkish, and Vietnamese. 

User Training Videos

Staff training is simplified with readily available and simple-to-follow videos. 

Web and Mobile

Access it at any time from any internet-enabled device. 

Baggage Management

• Dashboard
• Escalation Management
• Job Service Management
• Luggage Management
• Property Management
• Reports
• Staff Management
• Staff Performance Tracker (Add-On)
• User Management

Cleaning Management

• Checklist Management (Add-On)
• Cleaning Management
• Dashboard
• Escalation Management
• Guest Management
• Inventory Management (Add-On)
• Job Service Management
• Messenger
• Property Management
• Reports
• Staff Management
• Staff Performance Tracker (Add-On)
• User Management

Facilities Management

• Asset Management
• Checklist Management
• Dashboard
• Escalation Management
• Guest Management (Add-On)
• Inventory Management
• Job Service Management
• Maintenance Management
• Messenger
• Property Management
• Reports
• Staff Management
• Staff Performance Tracker (Add-On)
• User Management
• Vendor Management (Add-On)

Job Dispatch

• Dashboard
• Escalation Management
• Guest Management (Add-On)
• Job Service Management
• Messenger
• Property Management
• Reports
• Staff Management
• Staff Performance Tracker (Add-On)
• User Management

Incidents Management

• Asset Management
• Contents Management
• Dashboard
• Escalation Management
• Incidents Management
• Inventory Management
• Job Service Management
• Messenger
• Property Management
• Reports
• Staff Management
• Staff Performance Tracker
(Add-On)
• User Management
• Vendor Management

FCS Gateway

A gateway solution interface compatible with leading PMS and PABX systems

• Hosted billing capabilities for various types of services, such as call billing, mini-bar posting, F&B, videos, Internet, bundle billing, and etc.

• Other 3rd systems are supported by the PMS for simple billing integration.

• Remote action is possible at any time and from any location.

FCS Voice

A voice and digital messaging solution compatible with leading PMS and PABX systems

• Manage fax and voicemails for guests upon check-in and check-out.

• Auto wake-up and checkout reminder calls for individuals or groups in their preferred language.

• Ensure accurate and timely room status updates using FCS Voice IVR function.

• Automate the posting of all minibar transactions using FCS Voice IVR function.

• Redirect any unassisted calls to a specific extension or department with the auto-attendant function.

FCS Cosmo

A cloud-based, user-friendly, and cost-effective property management solution for hotels of all sizes.

• Channel manager

• Cloud-based solution

• Customized guest engagement

• Customized user mangement

• Finance and report management

• Integrated housekeeping module

• Property management

• Smart room rate management